Next-Generation Digital Banking and its Impact on Credit Unions

Cornerstone Advisors’ recent Digital Banking Metrics study revealed some interesting (and some not so positive) trends, suggesting that credit unions’ digital transformation efforts still have a long way to go. The study confirmed that the top performing financial institutions share at least one common trait: They excel at digitally engaging their members. Ron Shevlin, Chief Research Officer at Cornerstone Advisors, will share some of the key metrics from the study and his perspectives on the direction that digital—not just the digital channel—is taking in banking.